ck644's Privacy Policy

ck644 ("we", "our", "platform") operates a safe and trusted online casino and betting platform for players in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy explains what types of information we collect when you register, log in, or use any service on ck644, how that information is used, who it may be shared with, and the steps we take to protect your information.

This policy applies to the website https://ck644.cam and all associated mobile versions and services. By using ck644's services, you acknowledge that you have read, understood, and agreed to this privacy policy. If you do not agree with any part of this policy, please stop using our services.

ck644 uses collected information for the following legitimate purposes:

1. Account management: To create, verify, and manage your account — including 21+ age verification.
2. Transaction processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket; minimum deposit ৳500 and withdrawal ৳1,000.
3. Customer support: To communicate with you and help resolve issues — our 24/7 Bengali live chat support uses this information.
4. Security and fraud prevention: To detect suspicious activity, keep accounts secure, and prevent unauthorized access.
5. Responsible gaming monitoring: To identify problematic gaming behavior and intervene when necessary.
6. Bonuses and promotions: To manage and deliver offers including the 200% first deposit bonus and other promotions.
7. Legal and regulatory compliance: To retain information required to comply with applicable laws and regulations.
8. Service improvement: To analyze user experience and improve the platform's performance and quality.
9. Marketing communications: To send relevant offers and promotional messages with your consent — which you may withdraw at any time.

ck644 follows a strict privacy policy. We may share your information with third parties only in the following circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), technology services, customer support, and security verification. These partners operate under strict confidentiality agreements and may use your information only for specified purposes.

4.2 Legal Requirements

If required to comply with a court order, government directive, or applicable law, we may be obligated to disclose information to the relevant authorities. In such cases, we always disclose only the minimum information necessary.

4.3 Fraud Prevention

If fraudulent or criminal activity is suspected on an account, relevant information may be shared with the appropriate investigating authorities.

4.4 Business Changes

If there is a change to ck644's business structure (such as a merger or acquisition), your information may be transferred to the new entity. In such cases, we will notify you in advance and ensure your information remains protected under this privacy policy.

ck644 uses cookies and similar technologies that improve your browsing experience and help the platform function correctly.

You can control or delete non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the proper functioning of some features on ck644.

ck644 has adopted industry-standard security measures to keep your personal and financial information secure. Our security infrastructure is described below:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — it is hashed using a strong cryptographic algorithm.
• Firewall and Intrusion Detection: Our servers are protected by advanced firewalls and real-time intrusion detection systems.
• Regular Security Audits: A third-party team of experts regularly tests the security of our systems.
• Access Controls: Only authorized personnel can access necessary information, and every access is logged.
• Data Backup: Your information is stored in secure, encrypted backups that can be restored in the event of a system failure.
• Payment Information Security: Transaction data processed through bKash, Nagad, and Rocket is protected by each payment provider's own security protocols.

That said, no method of data transmission or storage over the internet can be guaranteed to be completely secure. If a security incident occurs, we will notify you in a timely manner in accordance with applicable law.

ck644 retains your information only for as long as it is necessary or legally required.

• Active account information: For as long as your account remains active.
• Transaction records: For a minimum of five years, to meet financial regulations and audit requirements.
• Closed account information: May be retained for a defined period after account closure as required by applicable law.
• Logs and security data: Generally up to 90 days, or longer in the case of fraud investigations.
• Marketing preferences: Until you withdraw your consent.

Once the retention period ends, your information is securely deleted or anonymized.

ck644 believes you should have control over your own information. We therefore provide you with the following rights:

1. Right to access: If you want to know what information we have collected about you, please contact our support team with a request.
2. Right to correction: If your account contains incorrect or incomplete information, you may request that it be corrected.
3. Right to deletion: In certain circumstances, you may request that your personal information be deleted — however, some information may be required to be retained for legal or contractual reasons.
4. Right to restrict processing: In certain circumstances, you may request that the use of your information be restricted.
5. Right to withdraw consent: You may withdraw consent given for marketing communications at any time.
6. Right to complain: If you have concerns about how we process your information, you may contact us directly.

To exercise these rights or to find out more, contact our support team via 24/7 live chat or by email.

ck644 does not knowingly collect any personal information from minors. We have age verification measures in place at the time of registration. If a person under the age of 21 creates an account and we are able to identify this, that account and all associated information will be deleted immediately.

If a parent or legal guardian believes their child has registered on ck644, please contact [email protected] immediately. We will take action without delay.

ck644 may update this privacy policy from time to time. The policy may be revised due to changes in the scope of services, new legal requirements, or business changes.

For significant changes, we will:

• Post a notice on the website.
• Notify registered users by email.
• Update the "Last updated" date at the top of the page.

Continued use of ck644 after changes have been made will be considered as acceptance of the updated policy. We therefore encourage you to review this page regularly.